Taxi provides free standard shipping on all orders over $109.99. Purchases under $109.99 have a shipping cost of $10. An additional shipping cost may apply to some remote locations.
If you need to return, please contact taxishoescanada@gmail.com and we will provide a RETURN LABEL with a TRACKING NUMBER at no extra charge.
Starting on July 24, 2026 the restocking fee will be $15 for each pair taken off the amount returned.
Please wrap the shoebox the same way it arrived. Do not put it in a different box. If the package comes back different than how it was sent out, you will be charged the adjustment amount.
If the shoebox is returned unwrapped and unable to resell, $10 will be taken off the refund amount. . DO NOT TAPE THE ACTUAL SHOEBOX.
Shipping is not refundable.
SALE ITEMS ARE FINAL SALE.
If an exchange needs to be made please return the item or items from your first order and place a new order on our site with the new size or style.
If a second order is made and the item still does not work, you will be responsible for the shipping back to us to get your refund.
To be eligible for a return, your item must be in the exact same condition that you received it, unworn, with tags, and in its original packaging. You have 14 days from when your package is delivered to return your items.
Once you’ve placed your order, we will work on it to ship out right away. TAXI orders are processed Monday to Friday between 9 am and 5 pm.
After shipping the item, we will email you a tracking number so you can know where and when to expect your package.
We currently ship only within Canada. Shipping to the US is currently unavailable.
Shipping is not available to A.P.O/F.P.O. Some exclusions apply for air stage drop points and remote locations.
